|Identificador de producto del fabricante||NOC01-US|
|Dimensiones del producto||4.98 x 11 x 19.99 cm; 1.04 kilogramos|
|Número de modelo del producto||NOC01-US|
|Potencia eléctrica||12 vatios|
|Número de productos||1|
|Peso del producto||1.04 kg|
Cámara de seguridad inteligente para exteriores con reflector integrado – Presencia Netatmo
|Tecnología de comunicación inalámbrica||Wi-Fi|
|Resolución de captura de vídeo||1080p|
|Resolución efectiva de la imagen fija||4 MP|
Acerca de este producto
- Protege tu propiedad: recibe alertas instantáneas en tu smartphone para que sepas lo que está sucediendo fuera de tu casa.
- Disuade a los visitantes indeseados día y noche: el foco inteligente se enciende cuando es necesario para disuadir a los visitantes no deseados.
- Recibe alertas personalizadas: la presencia distingue entre personas, coches y animales y sólo proporcionará actualizaciones sobre lo que elijas.
- Elige cuándo recibir alertas: selecciona la parte de tu jardín y los eventos para los que deseas recibir notificaciones.
- Seguridad alrededor del reloj: utiliza la aplicación para ver imágenes en Full HD de lo que sucede fuera de tu casa, se requiere un mínimo de 24/7.iOS 10.
- Almacenamiento de vídeo gratis: almacena tus vídeos sin coste adicional y transmite cuando quieras
- Fácil de instalar: simplemente instala la cámara de seguridad Presence en lugar de una lámpara de luz exterior o colócala donde sea mejor para ti (entrada a tu casa, jardín, etc.). Android 5.0 mínimo requerido, disponible para las dos últimas versiones de Chrome, Safari, Firefox, Internet Explorer.
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Opiniones de clientes
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It saddens me that I have to give this product 1-star. I thought about 2-stars but since I can't trust it, and security is all about trust, I have to give it 1-star.
I purchased this camera in early August, 2017 and it has been a battle ever since to get it to consistently detect motion, let alone properly classify it, which is supposed to be a signature feature. I opted for this camera after hearing a person who is an IoT "expert" recommend it. Several times during my Amazon 30-day return window I was about to return the camera, but support would make a fix (temporary as it turns out—more on that later).
Installation was not terribly difficult, except for tightening the screw after pointing the camera. It's awkward to get the hex key behind the camera and get enough turns on it.
Connection to the network was also a bit non-intuitive, but I managed.
The iOS app is OK, but seems sluggish. I think everything goes back to their server and it's slow. Notifications can be 10's of seconds delayed from when the event occurs.
Configuring the app and camera is fairly straightforward. The options are minimal for setting the alert zones (must be rectangles).
You can choose to Ignore, Record, or Record and Notify for People, Cars, Animals, and Other. This would be great if a) it always detected motion, and b) it properly classified events when it did.
The video quality is good. A bit of fisheye that should be correctable in software, but isn't. The night vision is very good reaching at least two car lengths down my driveway.
The audio is very sensitive so you can hear things much better through it by cranking up the listening volume than by using your own ears.
The LED floodlight is a bright white and illuminates my driveway that's 2 cars wide x 2 cars long. You can control the floodlight independently in the app and with HomeKit. The brightness level is also controllable. It only comes on automatically after dusk for alerts but can be turned on anytime in the app.
The recent addition of HomeKit generally works well, but occasionally the video does not appear in Apple's iOS Home app leaving just a black image.
I send my recorded videos to a Synology NAS via FTP. It usually works well but occasionally fails to connect, or fails to disconnect. I can see in the NAS's control panel that the Presence is still connected. However, not having to pay for a monthly subscription would be a huge win *IF* the camera was reliable.
Even with a good wifi connection to both the camera and my iPhone, trying to view the video is sluggish. It doesn't matter if you're trying to view live video or recorded videos. Don't even try to drag the playback position to another location, the lag makes this unusable. If I want to quickly view and jump around a recording, I use QuickTime Player directly on the files on the NAS.
While watching live video from an alert, you can't jump back to the beginning. You can only see the live video until the recording is done.
The camera records a few seconds before the alert and about 45 seconds after the alert. This is NOT configurable, sadly. However, this seems to time out sometimes even when there's constant motion. I wish it would just continue recording a single file instead of breaking it up.
This is the only security camera system I've tried that does NOT timestamp the video by burning the time on the video. I think that might be important if you ever had to use the video in court since file timestamps are easily altered. In other systems I've tried, I can configure time, date, location, and any other text elements I want to be recorded with the video. Not the Presence. A bizarre omission.
You can't adjust the sensitivity of the motion detection like other systems allow. There's no option for noise rejection either.
OK, so that's a basic overview. So why do I give this product 1-star?
It's unreliable. I don't trust this camera to record all events. It doesn't always properly classify events, a supposed selling feature. I would not call this device a security camera.
For example, from the time of purchase this camera struggles to detect a car coming up the driveway after dark. Not only doesn't it classify the event as a car, it doesn't even see the car! Think about it. This is an HD camera so MILLIONS of pixels are dramatically changing for 10 seconds while the car slowly comes up the driveway into the garage and yet events are often missed. I complain to support, they tweak something, it works for a while, and then starts failing again. Maybe they tweak their algorithm for someone else's complaint, and it breaks my types of events. I don't know or care why it doesn't work. When my 20-year old, $20 X10 motion detector is MUCH more reliable than this camera with its new-fangled detection technology, you know this camera is failing at its main job. You simply cannot rely on it to record all events.
For the first time last night, my wife and I walked up the driveway and the event was missed and the floodlight did not turn on. You never know when this camera will work or not. It's a crapshoot. That's not acceptable in a security camera. It can't fail even once.
I know the camera needs to filter out spurious alerts like trees waving in a breeze, or dappled sunlight. What I'm saying is that it fails. Even when the image is essentially static at night, for the Presence not to see a car with bright headlights moving through its field of view for 10 seconds means the detection algorithm is seriously broken. And it’s been that way since I bought the camera last August.
Now, here's another not-so-nice feature, depending on your point of view. Support can reach into your camera at any time and push an update without your permission. You have no control over what they can do with your camera. Now, that may be nice for people who don't want to worry about updates, but it's hell for people like me who finally get a version of the software that seems to be reliable and then it inexplicably starts going wonky again until you realize support pushed out an update.
I've had the camera randomly disconnect from the network and not reconnect for 30 minutes to an hour(?) later. Why? There are no logs you can look at.
Occasionally I've even seen that files on my NAS are not playable so perhaps the connection failed or ... who knows?
In my opinion, this is a 1-star camera. With 20-20 hindsight, I would not buy this camera again. I'll sure as hell never recommend it to any other victims. Even if they fixed all the problems, they've destroyed my trust in this product. It will take months of flawless operation before I would even consider trusting this camera again.
My biggest mistake was not returning the camera while I could; in trusting support to work out the bugs. It's been six months since I bought the camera and it hasn't improved. Sure, the HomeKit addition is nice, but I want reliability first in a security product.
So much potential squandered.
Update: This morning the camera disconnected shortly after an event was recorded, 2 minutes later recorded an event, 23 minutes later "started" and connected. Tonight I backed out of my garage, the floodlight came on but no event was recorded, no notification, and no HomeKit event. I returned and the same thing happened. I suspect their server is down or something. Regardless, this level of unreliability is clearly unacceptable in a security product.
Well, here we are after 10 months of usage. So let me update my original review point-by-point on the current state. The camera's firmware is version 135.
- Consistent detection and classification of motion: It still fails to detect vehicles during the day or night. Massive objects moving through its field of view are missed occasionally. I have no idea why it works sometimes and why it fails.
- Connection: You configure the connection using a QR-code. That would be OK except it can take up to a minute to recognize while you're standing there holding up a card in front of the camera like a dufus. Other times as short as 6 seconds. Why does it take so long to scan a QR-code when other apps on my iPhone can scan it even before you hold the camera steady pointing at the code? However, hopefully you'll only do this once. I got annoyed as I was trying all the different wifi options.
- Wifi: Since the camera continues to suffer from sluggish live viewing, I decided to try other wifi networks. I have three in my home I can try. It's a tedious process because the app won't show you the wifi signal strength of the networks until AFTER you've configured it. That's just dumb. So I tried all three routers, 5 and 2.4 GHz bands. 10 yards & 2 walls, or 20 yards and 3 walls away. It didn't matter. Even though the iPhone was reporting 3/3 bars, the Presence always showed 2/4 bars. Its wifi connectivity is awful. And there's no option to wire it with Ethernet, or PPoE. You only have 120V wiring and their awful wifi transmitter.
- Notifications: Finally, one area I can report an improvement. It used to takes 10s of seconds. Now it usually alerts in a few seconds.
- HomeKit: When you receive a notification, you tap it and the HomeKit app opens to the room the camera is assigned, and shows you a live image. Sometimes. At other times it still shows a black image. I have no idea why it works sometimes and not others.
- FTP connections: Still has trouble connecting and disconnecting at times.
- Video: Trying to watch a live feed (after finding the best wifi network) is awful. I get a few frames per second with audio dropouts. Almost useless. It doesn't matter if the camera and phone are on the same or different wifi networks. The same is true for playing back recorded videos. Playing directly from the camera results in stuttering. If I really want to watch a recording, and move back and forth, I watch it from the NAS. At least the recordings it makes are smooth.
- Recordings: It still can't seem to understand that I only want a single recording when there's constant movement. It's dumb to break it up into 45-second clips. It's got a built-in SD card. It has no excuse to fragment recordings like this.
- Timestamps: Still no timestamps or other text allowed to be burned on with the video. Why? It's trivial to do. I have ancient security apps running with crappy webcams that can do this.
- Sensitivity: Still no setting. My only option after I was getting many false events from the reflection of clouds drifting by on my van's window was to change the monitoring zones to omit that area. But that means when my van isn't there, I have a gap in the driveway monitored area. Their detection algorithm still needs a lot of work.
- Disconnects: The camera still will often disconnect about 5 minutes after an event and won't reconnect for 20-30 minutes. I don't know what it's doing during this time as the firmware version never changes and there are still no logs to view. Perhaps it's mining cryptocurrency or DDoSing the competition. Who knows? Sigh.
As you can probably surmise with this updated review, I would still strongly recommend against buying this as a security camera. It's just far too unreliable to fulfil that role. To me, the only thing it's got going for it is that it can transfer recordings to my NAS while the competition usually wants you to pay a hefty fee for cloud storage.
el producto vino fallado, así que tuve que realizar el tramite de devolución con amazon porque el producto vino fallado, lastima porque es una buena marca yo tengo una cámara de esta marca y funciona a la perfección pero lo compre con otro proveedor así que me anime a comprar la misma marca de la cámara pero lamentablemente ese vendedor no sirvió. Lo bueno es que amazon respalda a sus clientes pero solo debe checar al vendedor y exigirle calidad en sus productos que envía.